Common questions
Frequently Asked Questions
Answers on retail ordering, bulk quotations, dispatch within India, and international shipping. Find the topic you need below.
Retail or wholesale?
Retail items ship on standard cart quantities. Wholesale orders receive a tailored quotation based on product, quantity, and destination.
Ordering & Quantities
Retail products are added to your cart in the quantities you select. Product variations, such as colour or size, are shown on each product page before checkout.
Shipping & Tracking
Domestic dispatches within India and international air or ocean freight are handled according to the destination. A tracking number is shared once your parcel is dispatched.
Bulk Quotes & Samples
Bulk quotations are prepared after we receive your product, quantity, destination, and requirements. Material swatches and cut lengths can be discussed before a bulk order is confirmed.
Still have a question?
Our customer service desk can help with orders, bulk enquiries, and policy questions not covered here.