Policies & Compliance
Clear terms for every TrimHub order
TrimHub operates under Indian commercial rules and serves international buyers with transparent documentation. Our privacy practices protect customer data, transactions run over secure HTTPS connections, and site content is backed up regularly.
Use the sections below to review shipping schedules, return eligibility, international duty responsibilities, and the terms that govern retail checkout and bulk agreements.
Shipping & Returns
Delivery and return conditions
Review how parcels move, how international duties are handled, and what qualifies for a return.
Domestic Shipping
Parcel transit timelines
Domestic parcels are dispatched after order confirmation. Transit times depend on destination and carrier schedules, and tracking details are shared once the order ships.
International Orders
Duties, taxes and documents
International buyers are responsible for import duties, local taxes and customs clearance in their destination country. Commercial documents are provided on request for shipments.
Returns & Refunds
Return verification criteria
Unopened personal goods and uncut fabric rolls may be eligible for return within the stated window. Items must be inspected before a refund is approved, and eligibility is confirmed case by case.
Questions about these terms?
Checkout terms, bulk agreements and customer privacy handling are summarised here. For the full text of our Privacy Policy and Terms, or for a compliance question, contact our team.